Collect

Senior Business Analyst

The Senior Business Analyst will play a pivotal role in developing the BA practice as well as leading the assigned project / service delivery.

Job Description

· Min Exp of 5 years of experience in a similar sized organization, out of which 2 projects should be on either Salesforce / Workforce Management / Payroll / Automation. Min 1 project must be for an international client.

· Handle Prototyping, SQL queries, Process flows, Estimations, User Stories, Presentations

·  Construct data mapping specifications between different systems that are built on different platforms.

· Responsible for evaluating the existing systems functionality, business procedures and work practices and perform gap analysis between current and desired state.

· Prepare system mappings documents and interface design to optimize the system integration touchpoints

· Recommend modifications, additional integration components or new systems to meet the requirements as mentioned in agile methodology documents.

· Analyze raw data coming from external systems and check for errors / exception handling methods by internal systems for such data

· Play Analyst role in the UAT phases to investigate the root causes of the defects, system inefficiencies, evaluate among possible technical / functional solutions and suggest the optimal combination of system / business process design change.

· Demonstrating existing and newly built functionalities to internal stakeholders and benchmarking them against industry standards.

·Aware of BABoK methodologies and /or certified as a BA

· Aware of AI and its use cases for Business Analysis / Product development

Education: MBA / BE, BSc / BCom

Tools: Figma, SQL, JIRA, Confluence, Postman/Swagger

Applications: Salesforce / MS Dynamics / Work Force Management / Automation (RPA) / Zero Code platforms

Good to Know: Project Management, Gen AI, Blockchain, Excel Macros