Conversational AI Technology Services
Skyrocket Customer Engagement with Conversational AI Technology
Is Your Team Bogged Down with Managing a High Volume of Customer Inquiries and Requests?
In today’s digital era, efficient customer engagement can be an uphill climb.
We can help you unlock the power of AI to streamline your customer experience. With our Conversational AI solutions powered with conversational abilities, context sensitivity, and personality traits, we help you address these challenges head-on and enable you to provide real-time resolutions and on-demand fulfilment.
Our interactive and custom-built chatbots and voicebots, powered with AI, ML, and NLP, offer multi-channel support and enhance customer engagement across popular communication channels like Instagram and WhatsApp.
We build solutions on top of open-source technologies, leveraging our advanced AI development tools and deep expertise to ensure highly adaptive solutions.
Services
Give your customers the ultimate digital experience with personalised virtual assistants that help you nurture leads and convert them into loyal customers. With instant support and no disruptions in communication and engagement, you can always be a step ahead of competitors.
Chatbot Development
Our chatbots, built using advanced technologies such as IBM Watson, Dialogflow, and Microsoft Bot Framework, enable real-time automated conversations with users in natural language. We take pride in crafting custom chatbots tailored to your unique business needs, including WhatsApp, Facebook Messenger, Telegram, Web, Slack, Skype, and SMS chatbots.
We offer custom chatbot development services for various industries and use cases, including:
E-commerce Chatbot
Reach more customers by listing menus and products, adding products to the cart, answering live questions, making product suggestions, processing orders, and sending shipping updates.
Customer Support Chatbot
Provides answers to FAQs, offering simple and timely information and escalating requests to an agent when necessary.
Finance Chatbot
Sends push notifications with live updates of stocks based on clients’ preferences. It can also provide updates about clients’ credit cards, bank account balances, and more.
Insurance Chatbot
Provides information about different insurance plans and policies available, calculate insurance premiums, help pay insurance online, and answer FAQs.
Food Ordering Chatbot
Allows diners to reserve tables, order food online, and browse important information and menus through a restaurant’s messenger app.
Ticketing Chatbot
Helps customers search for and book tickets, check pricing, date, and time of travel, and inform them of any changes in the schedule.
Healthcare Chatbot
Improve the efficiency of booking appointments with doctors by integrating calendars. It can also help doctors strengthen their connections with patients through value-rich interactions.
Legal Assist Chatbot
Offers legal advice, price quotes, and other legal assistance to individuals starting or running a business.
E-commerce Chatbot
Reach more customers by listing menus and products, adding products to the cart, answering live questions, making product suggestions, processing orders, and sending shipping updates.
Customer Support Chatbot
Provides answers to FAQs, offering simple and timely information and escalating requests to an agent when necessary.
Finance Chatbot
Sends push notifications with live updates of stocks based on clients' preferences. It can also provide updates about clients' credit cards, bank account balances, and more.
Insurance Chatbot
Provides information about different insurance plans and policies available, calculate insurance premiums, help pay insurance online, and answer FAQs.
Food Ordering Chatbot
Allows diners to reserve tables, order food online, and browse important information and menus through a restaurant's messenger app.
Ticketing Chatbot
Helps customers search for and book tickets, check pricing, date, and time of travel, and inform them of any changes in the schedule.
Healthcare Chatbot
Improve the efficiency of booking appointments with doctors by integrating calendars. It can also help doctors strengthen their connections with patients through value-rich interactions.
Legal Assist Chatbot
Offers legal advice, price quotes, and other legal assistance to individuals starting or running a business.
Voice Apps Development
With the rise of voicebot technology, it’s clear that voice-based interactions will play a crucial role in the future of how we engage with technology. Gartner predicts that chatbots will become the primary customer service channel for roughly a quarter of organisations by 2027.
As more and more people turn to voice assistants like Amazon Alexa and Google Assistant to help them complete everyday tasks, such as ordering food or paying bills, businesses need to have a presence in this space. That’s where we come in. We can develop custom voice apps to help you engage with your customers in new and innovative ways.
We specialise in developing custom voice apps tailored to your unique business requirements. Our expertise lies in creating apps for Amazon Alexa and Google Home, the two of the most popular voice assistants available today.
Google actions Development
Google Assistant is a popular AI-powered virtual assistant available on smartphones, smart home devices, and automobiles. Actions on Google is the developer platform for Google Assistant, allowing 3rd party developers to build custom apps. We develop easy-to-use and robust Google Actions, helping you engage with customers and attract new ones. With Google Assistant, you can connect all your devices and have an exceptional voice and visual experience.
Alexa skill development
We help you build Alexa skills with Amazon’s cloud-based voice service to enhance everyday tasks for your customers. The Alexa Skills Kit provides developers with self-service APIs, tools, and code samples to quickly and easily build voice experiences. Our team of experts specialises in everything from conversation design to voicebot engineering, training, maintenance, and support.
Google actions Development
Google Assistant is a popular AI-powered virtual assistant available on smartphones, smart home devices, and automobiles. Actions on Google is the developer platform for Google Assistant, allowing 3rd party developers to build custom apps. We develop easy-to-use and robust Google Actions, helping you engage with customers and attract new ones. With Google Assistant, you can connect all your devices and have an exceptional voice and visual experience.
Alexa skill development
We help you build Alexa skills with Amazon's cloud-based voice service to enhance everyday tasks for your customers. The Alexa Skills Kit provides developers with self-service APIs, tools, and code samples to quickly and easily build voice experiences. Our team of experts specialises in everything from conversation design to voicebot engineering, training, maintenance, and support.
Benefits
Revolutionise the way you interact with your customers and take your business to the next level.
Collaborate with your Live Chat and CRM teams for a seamless customer service experience.
Be available to your customers 24/7 with Chatbots, no matter the time or day.
Boost customer engagement by providing personalised support and assistance.
Eliminate long wait times for customers with quick and efficient responses.
Add a unique and engaging personality to your brand with customisable solutions.
Save up to 30% on customer care expenses by streamlining your support.
Why Us?
Handling 1 million+ daily conversations, across 15+ languages is no simple feat!
We have vast experience in designing, developing, and maintaining chatbot applications.
Tools we use
Book a Demo
It’s time to join the Conversational AI revolution and take your business to new heights. Let’s build a solution today!
