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Centelon Managed Services - Beyond Support. Into Scalable Transformation.

Centelon’s Managed Services go beyond traditional IT support — offering strategic, scalable, and secure services that optimize business operations, reduce costs, and accelerate digital transformation. We manage your IT and business platforms so you can focus on what matters most: innovation, growth, and customer value.

What We Offer

Application Management Services

End-to-end Support
Change and release management
Service request Management
Proactive Maintenance including upgrades
Application Management Services Multiple Applications 1 scaled
Data Engineering Services Cloudera Snowflake Databricks 1 scaled

Data Engineering Services

Ongoing support for data platforms, pipelines, and integration ecosystems
Monitoring data quality, health, and governance compliance
Service request management
IT Change Management & Release Management
Salesforce Managed Services
Administration, enhancements, and custom development across Salesforce Clouds
Ongoing support for Sales, Service, Experience, and Marketing Cloud environments
Automation, process builder flows, Lightning components, and AppExchange integrations
Release management, sandbox strategy, and user training
Advisory on platform scalability and roadmap alignment
Service Request Management
IT Change Management & Release Management
Salesforce Managed Services 1 scaled
Integration Platforms Support Jitterbit Mulesoft 1 scaled

Integration Platforms Support

Ongoing support for data platforms, pipelines, and integration ecosystems
Monitoring data quality, health, and governance compliance
API lifecycle management and optimization (Jitterbit, Mulesoft, custom)
Service request management
IT Change Management & Release Management

Digital Experience Platform (DXP) Managed Services

Support and enhancement of DXP frameworks across CMS, personalization, search, and integrations
Management of content lifecycle, audience segmentation, and multichannel delivery
Optimization of performance, site speed, and accessibility
Integration with CRM, analytics, CDPs, and eCommerce platforms
Support for enterprise-grade platforms like WordPress, Sitecore, Adobe, and custom DXPs
Digital Experience Platform DXP Managed Services Customer Engagement Focus 1 scaled
Infrastructure Cloud Services 1 scaled

Infrastructure & Cloud Services

Cloud hosting, migration, and cost optimization (AWS, Azure, GCP)
Managed DevOps, CI/CD pipelines, and container orchestration
Backup, disaster recovery, and business continuity planning

Cybersecurity & Compliance

24×7 threat detection, vulnerability management, and risk mitigation 

Compliance with regional regulations (e.g., ISO, GDPR, APRA, NDIS)
Identity & access management, endpoint security, and audits
Cybersecurity Compliance 1 scaled

Industries We Serve

Why Centelon?

Purpose Led Outcome Focused 1
Purpose-Led, Outcome-Focused
24x7 Coverage with a Global Delivery Model 1
24x7 Coverage with a Global Delivery Model
Rapid Incident to Innovation Path 1
Rapid Incident to Innovation Path
Flexible Engagement Models 1
Flexible Engagement Models

Impact Delivered

35% reduction in IT operational costs through smart automation
99.95% uptime achieved for mission-critical platforms through real-time monitoring and resilient architecture
2x faster go-to-market cycles for digital experiences
Full compliance audits passed across financial and government client