Where Journeys Begin and Loyalty Grows
Craft Experiences. Not Just Interfaces.
In a world where every click matters, Centelon’s Digital Experience Platform (DXP) helps you turn interactions into lasting relationships. Purpose-built to unify customer data, simplify journeys, and deliver personalized, omni-channel experiences, our DXP is your digital storefront, supercharged.
Build Once. Adapt Everywhere.
Whether you’re a government agency, a utility provider, or a not-for-profit organization, Centelon DXP lets you deliver seamless experiences across devices, touchpoints, and audience segments – all powered by insights, not assumptions.
Core Capabilities
Omnichannel Experience Orchestration – Deliver consistent and intuitive interactions across web, mobile, email, and social channels.
Personalization Engine – Serve up real-time, dynamic content based on customer behavior, preferences, and lifecycle stage.
Modular Architecture – Use what you need, scale when you’re ready. Built on a flexible, cloud-native foundation.
Integration Ready – Easily connects with Salesforce, analytics platforms, payment gateways, CRMs, loyalty systems, and more – using API-first design.
Security & Governance – Role-based access, encryption, and full compliance capabilities ensure trust and peace of mind.
Industries We Transform
Energy & Utilities
Enable organizations and users with self-service portals, real-time billing data, and AI-enabled solutions for faster go-to-market. Communicate seamlessly during outages. Integrate with IoT and smart meters.
Not-for-Profit
Create meaningful donor and volunteer journeys. Optimize fundraising funnels. Integrate seamlessly with Salesforce NFP Cloud and donor platforms.
Government
Digitize citizen services with easy-to-navigate portals. Enable multilingual access, real-time updates, and intuitive workflows to improve community engagement.
What Makes It Unique
Unified Customer 360 View
Customizable Without Complexity
Driven by Outcomes, Not Just Features
Impact Delivered
33% cost reduction via automation
64% efficiency boost
25% customer sentiment turnaround
4x revenue gains
Ready to Reimagine Your Digital Experience?
Let’s craft moments that move people and go beyond platforms — and deliver experiences that stick.
