Streamlining process as a Nonprofit organization, is very critical to save resources. Use automation to help speed up practices along with the benefits of cloud-based technology. Salesforce for Non-Profit helps reach goals faster with accurate tracking and reporting.
Mitigate Risk & Reduce transition costs.
Experience in the Not-For-Profit sector implementing Non-Profit Cloud (NPSP) and other digital solutions. Currently managing similar engagements in managed services and BAU support for Salesforce and other digital services.
Local presence in Melbourne and the ability to offer onsite and offshore development and support capability.
Ability to flex up and flex down the support capacity based on varying business and technology needs (Web, Data, RPA, Marketo).
Offering free consultation, proof of concepts and technical skills (international internship programs).
Implementation of ongoing Salesforce releases and patches (including 3rd party apps)
Contribution to ongoing releases, Bug fixes, RCA (root cause analysis)
Configuration changes and minor enhancements to improve functionality, data fixes, stability.
Proactive monitoring of data quality, application and system logs, errors, batch jobs status such as backups, archival.