Salesforce provides wide range of functionalities which help its customers to grow their business. Because of the Point and Click services, advanced functionalities given by Salesforce, various organizations have started switching to Salesforce CRM from their conventional technologies. But sometimes it becomes difficult to migrate existing system to Salesforce completely, for which we are…
A Customer Relationship Management (CRM) platform is an integrated and automated solution for all Sales, Marketing, and Services teams to manage the entire Customer landscape and ecosystem. This includes the storage, collation, processing, and management of all customer data coupled with the requisite processes, workflows and analytics. Plausibly, Salesforce is the world’s no. 1…
Today’s users want both simplicity and seamless integration—which they get from Microsoft, not Salesforce.
Salesforce Anywhere beta due to drop in July, full release in Q4 Salesforce is trying to tweak the nose of Microsoft Teams and Slack by building enterprise collaboration into its applications and platform in a move designed to make it integral to business process workflow.…
Salesforce continued to make strides with its Einstein artificial intelligence (AI) platform and Customer 360 cross-cloud technology initiative in the second quarter (ended July 31) and stands to benefit as more companies undergo a digital transformation, according to Marc Benioff, the company’s co-CEO and chairman. “With Customer 360 we have just never really been…
Salesforce brings AI power to its search tool Enterprise search tools have always suffered from the success of Google. Users wanted to find the content they needed internally in the same way they found it on the web. Enterprise search has never been able to meet those lofty expectations, but today Salesforce announced Einstein…
Machine learning models — artificial intelligence (AI) that identifies relationships among hundreds, thousands, or even millions of data points — are rarely easy to architect. Data scientists spend weeks and months not only preprocessing the data on which the models are to be trained, but extracting useful features (i.e., the data types) from that…
Artificial Intelligence is all around us. Perhaps the concept still comes as new to some, but it already has a huge impact in your daily routine. When you contact Uber, Alexa, Amazon or the voice assistants on your smartphone like Siri, Artificial Intelligence (AI) technology works to make life easier for you. Who hasn’t…
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